Twilio Taskrouter

Twilio TaskRouter is a workflow and routing service for assigning tasks to the right workers, often in contact centers.

Type: Tool
Category: Communication
Version: 1.0.0
Provider: InTouch AI
License: MIT

Provided free and as is, without warranty of any kind — including merchantability, fitness for a particular purpose, and the accuracy or completeness of any result. See the licence. You are responsible for checking what this produces before relying on it.

communicationtwilio

Twilio Twilio Taskrouter V1

Twilio TaskRouter is a workflow and routing service for assigning tasks to the right workers, often in contact centers.

Base URL: https://taskrouter.twilio.com
Auth: basic (pass your key via the apiKey input)

Operations

listworkspace — GET /v1/Workspaces
fetchworkspace — GET /v1/Workspaces/{Sid}
listactivity — GET /v1/Workspaces/{WorkspaceSid}/Activities
fetchactivity — GET /v1/Workspaces/{WorkspaceSid}/Activities/{Sid}
fetchworkspacecumulativestatistics — GET /v1/Workspaces/{WorkspaceSid}/CumulativeStatistics
listevent — GET /v1/Workspaces/{WorkspaceSid}/Events

Inputs

apiKey — your twilio-twilio-taskrouter-v1 API key
operation — one of the operations above
path parameters when an operation's path contains {...}
query — optional JSON object of query params
body — JSON object for create/update ops

Example

operation: listworkspace
apiKey: <your key>

Publishes

The keys a later task may reference as {{taskName.key}}. Referencing anything not listed here resolves to nothing at run time.

error
operation
result
status

Input Properties

Every property this tool accepts, from its own tool.iml.

Property	Type	Required	Default	Description
`apiKey`	string	yes	—	DEPRECATED — bind an API Key credential to the task with `credentialName` instead. A key pasted here is stored in the workflow definition in clear and appears in every export of it. Still honoured for workflows built before the change.
`operation`	string	yes	—	One of: listworkspace, fetchworkspace, listactivity, fetchactivity, fetchworkspacecumulativestatistics, listevent
`Sid`	string	no	—	Path parameter Sid (required by some operations).
`WorkspaceSid`	string	no	—	Path parameter WorkspaceSid (required by some operations).
`query`	string	no	—	Optional query params as a JSON object string, e.g. {"limit": 10}.