InTouch Hub · Blue Isle Software

Twilio Knowledge

Twilio Knowledge is an API for managing knowledge sources used by Twilio AI and assistant experiences.

Provided free and as is, without warranty of any kind — including merchantability, fitness for a particular purpose, and the accuracy or completeness of any result. See the licence. You are responsible for checking what this produces before relying on it.

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Twilio Knowledge V2

Twilio Knowledge is an API for managing knowledge sources used by Twilio AI and assistant experiences.

Operations

Inputs

Example

operation: listknowledge
apiKey: <your key>

Publishes

The keys a later task may reference as {{taskName.key}}. Referencing anything not listed here resolves to nothing at run time.

Input Properties

Every property this tool accepts, from its own tool.iml.

Property Type Required Default Description
apiKey string yes DEPRECATED — bind an API Key credential to the task with credentialName instead. A key pasted here is stored in the workflow definition in clear and appears in every export of it. Still honoured for workflows built before the change.
operation string yes One of: listknowledge, fetchknowledge, listknowledgechunks, listknowledgebases, fetchknowledgebase, fetchoperation
kbId string no Path parameter kbId (required by some operations).
knowledgeId string no Path parameter knowledgeId (required by some operations).
operationId string no Path parameter operationId (required by some operations).
query string no Optional query params as a JSON object string, e.g. {"limit": 10}.