Googleapis Contactcenterinsights

googleapis-contactcenterinsights is a generated connector for Google Contact Center AI Insights, a service that analyzes customer service conversations for patterns, metrics, and quality insights.

• Base URL: https://contactcenterinsights.googleapis.com
• Auth: OAuth 2.0 (user-delegated) — attach an InTouch oauth credential. Mint one with itcli.py /oauth <provider> (device-code) or /google-auth (Google); the server auto-refreshes the access token before each run, so the connector never handles or stores tokens.

Operations

• contactcenterinsights_projects_locations_issuemo — GET /v1/{issueModel}:calculateIssueModelStats — Gets an issue model's statistics.
• contactcenterinsights_projects_locations_convers — GET /v1/{location}/conversations:calculateStats — Gets conversation statistics.
• contactcenterinsights_projects_locations_views_g — GET /v1/{name} — Gets a view.
• contactcenterinsights_projects_locations_operati — GET /v1/{name}/operations — Lists operations that match the specified filter in the request. If the server d
• contactcenterinsights_projects_locations_phrasem — GET /v1/{parent}/phraseMatchers — Lists phrase matchers.
• contactcenterinsights_projects_locations_views_l — GET /v1/{parent}/views — Lists views.

Inputs

• a linked oauth credential (no key inputs) — the server injects a fresh Authorization: Bearer from it
• operation — one of the operations above
• path parameters when an operation's path contains {...}
• query — optional JSON object of query params
• body — JSON object for create/update ops

Example

operation: contactcenterinsights_projects_locations_issuemo
# (attach an 'oauth' credential to the task — no inline secrets)

Publishes

The keys a later task may reference as {{taskName.key}}. Referencing anything not listed here resolves to nothing at run time.

• error
• operation
• result
• status

Input Properties

Every property this tool accepts, from its own tool.iml.