InTouch Hub · Blue Isle Software

Engagement Status Digest

Daily check of every active engagement - which are overdue a client update, which are blocked or at risk, and which milestones are near. Produces a draft per engagement for the lead to review; nothing is sent to a client.

Provided free and as is, without warranty of any kind — including merchantability, fitness for a particular purpose, and the accuracy or completeness of any result. See the licence. You are responsible for checking what this produces before relying on it.

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Engagement Status Digest

The client update you meant to send on Friday, drafted before you sit down.

What it does

Reads your Engagements sheet each morning and sorts every active engagement into three groups:

What it does NOT do

It never contacts a client. Everything goes to the engagement lead, who edits and sends.

At six people the relationship is the product. An automated status note that gets one fact wrong — a milestone that moved, a blocker that cleared yesterday — costs more than the ten minutes it saved. The machine finds the engagements that need a note; a person writes it.

It does not read Slack, Jira or your calendar. Version 1.0.0 reads the sheet your firm keeps. That is deliberate for a firm this size: engagement truth usually lives in the lead's head and a spreadsheet, not in a queryable system, and a workflow that assumes otherwise reports confidently on nothing. See Customization for how to add a real feed once you have one.

Setup

1. Google Sheet

Tab Engagements with this header:

client engagement lead status phase next_milestone milestone_date blocker last_update_sent notes

2. Credential + contact

Replace the placeholders: - <<GOOGLE_WORKSPACE_CREDENTIAL>> — Google Workspace credential with Sheets read scope - <<ENGAGEMENTS_SHEET_ID>> — the sheet ID from its URL - <<ENGAGEMENT_LEAD_PUBLISHER>> — who receives the digest

3. Schedule

Daily, early. Thursday-only also works if your firm writes updates on Friday.

Customization

Source

workflow.iml