Autotask is a professional services automation platform for managing IT service tickets, projects, contracts, billing, and managed-services operations.

Provided free and as is, without warranty of any kind — including merchantability, fitness for a particular purpose, and the accuracy or completeness of any result. See the licence. You are responsible for checking what this produces before relying on it.

Autotask

Autotask is a professional services automation platform for managing IT service tickets, projects, contracts, billing, and managed-services operations.

Base URL: https://webservices5.autotask.net/ATServicesRest
Auth: bearer (pass your key via the apiKey input)

Operations

actiontypes_queryentityinformation — GET /V1.0/ActionTypes/entityInformation
actiontypes_queryfielddefinitions — GET /V1.0/ActionTypes/entityInformation/fields
actiontypes_queryuserdefinedfielddefinitions — GET /V1.0/ActionTypes/entityInformation/userDefinedFields
actiontypes_urlparameterquery — GET /V1.0/ActionTypes/query
actiontypes_urlparameterquerycount — GET /V1.0/ActionTypes/query/count
actiontypes_queryitem — GET /V1.0/ActionTypes/{id}

Inputs

apiKey — your autotask API key
operation — one of the operations above
path parameters when an operation's path contains {...}
query — optional JSON object of query params
body — JSON object for create/update ops

Example

operation: actiontypes_queryentityinformation
apiKey: <your key>

Publishes

The keys a later task may reference as {{taskName.key}}. Referencing anything not listed here resolves to nothing at run time.

error
operation
result
status

Input Properties

Every property this tool accepts, from its own tool.iml.

Property	Type	Required	Default	Description
`apiKey`	string	yes	—	DEPRECATED — bind an API Key credential to the task with `credentialName` instead. A key pasted here is stored in the workflow definition in clear and appears in every export of it. Still honoured for workflows built before the change.
`operation`	string	yes	—	One of: actiontypes_queryentityinformation, actiontypes_queryfielddefinitions, actiontypes_queryuserdefinedfielddefinitions, actiontypes_urlparameterquery, actiontypes_urlparameterquerycount, actiontypes_queryitem
`id`	string	no	—	Path parameter id (required by some operations).
`query`	string	no	—	Optional query params as a JSON object string, e.g. {"limit": 10}.